FAQ
Q: What is the best way to contact your customer support?
A: We strive to provide prompt assistance to all inquiries. The most efficient way to reach our customer support team is by sending an email to support@blauzone.com
Q: How soon will my order be dispatched?
A: We make it a priority to process and ship orders as quickly as possible. Typically, your order will be dispatched within 1 to 3 business days.
Q: How long can I expect to wait for my order to be delivered?
A: The estimated delivery time for standard shipping is between 14 and 25 business days. However, please keep in mind that unexpected delays may occur during customs clearance or at your local post office, which are beyond our control.
Q: It has been more than 25 days, and I still haven't received my order. What should I do?
A: If your order was not a pre-order, it is possible that your package is experiencing delays at customs or your local post office. Please reach out to us, and we will work diligently to find a solution and locate your package.
Q: I need my order urgently. Which shipping option should I choose?
A: If you have time constraints and require expedited delivery, we recommend selecting our express shipping option. Express shipping ensures faster delivery, although it may require a signature upon arrival for security purposes.
A: We strive to provide prompt assistance to all inquiries. The most efficient way to reach our customer support team is by sending an email to support@blauzone.com
Q: How soon will my order be dispatched?
A: We make it a priority to process and ship orders as quickly as possible. Typically, your order will be dispatched within 1 to 3 business days.
Q: How long can I expect to wait for my order to be delivered?
A: The estimated delivery time for standard shipping is between 14 and 25 business days. However, please keep in mind that unexpected delays may occur during customs clearance or at your local post office, which are beyond our control.
Q: It has been more than 25 days, and I still haven't received my order. What should I do?
A: If your order was not a pre-order, it is possible that your package is experiencing delays at customs or your local post office. Please reach out to us, and we will work diligently to find a solution and locate your package.
Q: I need my order urgently. Which shipping option should I choose?
A: If you have time constraints and require expedited delivery, we recommend selecting our express shipping option. Express shipping ensures faster delivery, although it may require a signature upon arrival for security purposes.